28 Jan 2014

Full-Time Business Administrator

Atos Healthcare – Posted by Wright Recruitment – Cardiff, Wales, United Kingdom

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Atos Healthcare is a leading provider of occupational health, employee assistance programmes, primary care and capability assessment services. We make a positive difference to the health and wellbeing of some of the UK’s largest organisations, delivering services that benefit over two million people each year. Our occupational health, counselling and screening services, enable employers to pro-actively promote employee wellbeing, reducing sickness absence and ensuring maximum workforce productivity.

We strive to deliver excellent customer service to our customers.

This is an opportunity to join a government-affiliated healthcare provider and make a positive impact on the way we deliver services to over two million people each year. 

Job Description

This is a full time, fixed term contract for 6 months.

Salary: £15,000 per annum pro rata.
 

As a Business Administrator you will work within your designated team and other associated teams to support the delivery of services to our customers.

Business Administrator duties are primarily an administrative function, being hands within the head office, providing back office support to your administrative and medical colleagues. Therefore flexibility with time, duties and travel is required. This is not primarily a customer facing role, however, administrators will be in contact with other stakeholders via telephone.

 

As a Business Administrator your main duties will include:

  • Acting as the first point of contact to internal and external customers
  • Managing telephone and e-mail queries from third parties
  • Maintaining customers files in line with data protection requirements
  • Movement of customer files from head office to medical examination centres via external courier
  • Entering schedules into the in-house information system
  • Liaison with other teams and medical colleagues
  • Ordering office equipment and medical supplies
  • General office administration duties, including documenting invoices, updating spreadsheets and filing
  • Other ad hoc duties as required

Job Requirements

Essential / Minimum Criteria:

  • You will be required to undergo and successfully gain a BPSS security clearance check in order to undertake this position.
  • Previous demonstrable experience in an administrative or customer service position, preferably in an office environment, i.e. Can demonstrate a consistent track record of delivering customer service to a high standard
  • Fluent English language skills, able to communicate with stakeholders on a day to day basis via telephone, email and face to face in a clear, caring, courteous and professional manner.
  • Able to demonstrate a clear attention to detail in relation to office administration duties: e.g. able to update spread sheets and presenting information clearly and accurately, managing filing in a clear and logical structure, writing / typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner.
  • Able to demonstrate prioritisation skills when multi-tasking.
  • IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g. Able to create letters from scratch, use spread sheets to capture and store data in a clear and logical manner from scratch. Able to read and send emails / attachments etc.
  • Proven experience in consistently delivering work to set targets, deadlines and specified standards.  Can demonstrate successful delivery of projects as part of a larger team
  • Confident working unsupervised and able to demonstrate self-motivation skills; e.g. effectively planning and structuring daily activities, prioritise and adapt to new situations and problems that arise.
  • A positive approach to solving problems; can demonstrate experience managing customer service and administration problems efficiently and ensuring a successful outcome with minimal or no assistance.
  • Willingness  to travel as required by the business
  • Flexibility to undertake other duties and working patterns as required

Desirable Criteria:

  • Ability to produce creative and innovative ideas to enhance business performance / efficiency
  • Previous experience using of Microsoft Access in a work environment
  • Demonstrable time management skills

Practical requirements:

As Business Administrator, primarily you will be located at the regional head office. However, from time to time you may be required to travel within the local area and possibly to other Atos Healthcare locations, therefore a willingness to travel is required.

Physical activity is required. Collection of files for courier deliveries, and movement of equipment within the MEC environment may be required, however aids are provided for the movement of such items. Furthermore, Business Administrator’s on occasion are fire wardens for the building in which they work.

How to Apply

If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.

Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.

We are committed to making reasonable adjustments to the applications process for people with disabilities. If there is anything we can do to help you, please let us know: ARChelpdesk@atos.net

Job Categories: Administrator. Job Types: Full-Time. Job Tags: temporary contract. Salary: Less than £20,000.

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